FAQs Logbook

How Do I Change Weight, BG, Carb, or A1c Unit?

Need your weight to show in lbs and not kg? Or kg and not lbs?

Maybe your BG unit to show in mg/dL vs mmol/L?

Or you measure carbs in Grams but it's somehow set in Exchanges?

Maybe you need the A1c unit to be a percent instead of mmol/mol?

We try to set those for you based on your location when you sign up, but sometimes we get it wrong. Sorry! Here's how to fix it:

 

Android:

  • In the mySugr app navigation bar, tap on More
  • Next, tap on Account & Settings
  • Now, tap on Therapy (the middle button)
  • Weight unit as well as BG, carb, and A1c units are in there. Just tap on the one you need, and change the setting to your preference

 

iOS:

    Weight or Carb unit

  • In the mySugr app navigation bar, tap on More
  • Next, tap on Account & Settings
  • Then, tap on Food 
  • Next, tap on Body Weight unit or Carb unit

    BG or A1c unit

  • In the mySugr app navigation bar, tap on More
  • Next, tap on Account & Settings
  • Then, tap on Blood Sugar testing 
  • Next, tap on Blood sugar unit or A1c unit

 

Ta-da! All fixed!

Submit a request