Although most phones are compatible with the Accu-Chek Guide meter, there can be some that are incompatible. Please check the list in the link below if your smartphone is compatible.
If your phone is not on the list, please contact our support team. We are working continually to grow our compatibility list and may have tested the phone that you have and it may not be compatible, or it may not have made it to the list just yet. We'll be happy to check and let you know!