Support

mySugr bundle - How do I cancel my subscription?

Just write a message to our Support team (support@mysugr.com) and we'll confirm your request. Once it's confirmed, we'll get the subscription canceled right away (subject to the time left in your commitment)! Easy peasy!

 

 **Please be aware: if you do not confirm the cancellation request with your support agent, the Bundle subscription will remain active and you will continue to be charged as we cannot process the cancellation without confirmation. This is due to the subscriptions needing to be manually canceled at this time. 

 

If you sign up for the Bundle after 11/26/2018, please be aware that your subscription has a 3-month minimum commitment. If you attempt to cancel before this time, your subscription will remain active until the time of the commitment has been fulfilled. After this time, the subscription will cancel. This means you may be charged again depending on when you request the cancellation and the remaining balance of time for the commitment.

 

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