Support

How do I transfer data from my Accu-Chek® Aviva/Performa Connect into my mySugr Logbook?

(only supported in Austria, Germany, Italy, Belgium, USA right now)

 

Easy peasy!

  • iOS: Is your iPhone’s Bluetooth on? If not, please turn it on.
  • Open mySugr Logbook and find “Supported Devices” in the side menu.
  • Select the Accu-Chek Aviva/Performa Connect and activate it.
  • Android: Open mySugr Logbook and find "Supported Devices" in the side menu.
  • Bluetooth will be automatically activated on your smartphone if it's not currently active.
  • Turn on your meter.
  • Go into “Settings” on the meter, 
  • Select “Wireless” then “Pairing” then “Pair Device” and follow the on-screen instructions to create a new wireless connection.
  • Watch for a pairing notification on your smartphone (popup message or notification center).
  • Enter the code from your meter to your smartphone to confirm the pairing.
  • Pairing and activation was successful - Your meter is now connected to the logbook app!

You can return to the Logbook homescreen via the side menu.

To transfer readings from your meter into Logbook, tap on “My Data” then “Data Transfer” and finally “Wireless”.

 

Tip: On the Accu-Chek Aviva/Performa connect meter you can enable the “Auto-Send” function to automatically send your blood glucose value to mySugr Logbook after each measurement (if Bluetooth is activated on your smartphone). Auto-Send is found under "Settings" and "Wireless".



All values since the last import will be synchronized into mySugr Logbook. After syncing you can edit the readings as desired (add carbs, insulin, notes, etc.).

mySugr Logbook is pretty smart about importing values. All entries with the same blood glucose value and a similar time (+/- 10 minutes) will be merged together. No double entries. Is that nice or what?

 

We can support following devices:

(Android Version 4.3.+)

  • Gini w5
  • Gionee M3
  • Gionee M4
  • Google Pixel
  • Google Pixel C
  • Google Pixel XL
  • Huawei P7
  • Huawei P7 mini
  • Huawei P9
  • Huawei P9 Plus
  • Huawei P9 lite
  • Huawei P9 lite smart
  • Huawei P9 Lite Premium
  • Huawei P10
  • Huawei P10 Plus
  • Huawei Honor 8 Smart
  • Huawei Honor 8
  • Huawei Mate S
  • Huawei Nexus 6P
  • LGE L70
  • LGE G4 Beat
  • LGE G4 Stylus
  • LGE G4
  • LGE G4c
  • LGE G4s
  • LGE G5
  • LGE G5 SE
  • LGE Volt S
  • LGE X power
  • LGE Nexus 4
  • LGE Nexus 5
  • LGE Nexus 5X
  • LGE Optimus Exceed 2
  • Motorola Nexus 6
  • Motorola Moto E (2nd Gen)
  • Motorola Moto E  4G LTE (2nd Gen)
  • OnePlus One
  • Samsung Galaxy A3
  • Samsung Galaxy A3 (2017)
  • Samsung Galaxy A3 (2016)
  • Samsung Galaxy A5
  • Samsung Galaxy A5 (2016)
  • Samsung Galaxy A5 (2017)
  • Samsung Galaxy A5x (2016)
  • Samsung Galaxy Ace 4
  • Samsung Galaxy Ace 4 Lite
  • Samsung Galaxy Ace 4 Neo
  • Samsung Galaxy Alpha
  • Samsung Galaxy Core
  • Samsung Galaxy Core 2
  • Samsung Galaxy Core Safe
  • Samsung Galaxy J5
  • Samsung Galaxy J5 Prime
  • Samsung Galaxy J5 (2016)
  • Samsung Galaxy J7
  • Samsung Galaxy J7 Prime
  • Samsung Galaxy J7 (2015)
  • Samsung Galaxy J7 (2016)
  • Samsung Galaxy K Zoom
  • Samsung Galaxy Note Edge
  • Samsung Galaxy Note II
  • Samsung Galaxy Note 2
  • Samsung Galaxy Note 3
  • Samsung Galaxy Note 3 Duos
  • Samsung Galaxy Note 4
  • Samsung Galaxy Note 5
  • Samsung Galaxy On Nxt
  • Samsung Galaxy On5 (2016)
  • Samsung Galaxy On7 (2016)
  • Samsung Galaxy S3
  • Samsung Galaxy S3 Duos
  • Samsung Galaxy S3 Mini
  • Samsung Galaxy S3 Mini Value Edition
  • Samsung Galaxy S3 Neo
  • Samsung Galaxy S3 Neo Plus
  • Samsung Galaxy S3 Progre
  • Samsung Galaxy S3 Slim
  • Samsung Galaxy S4
  • Samsung Galaxy S4 Active
  • Samsung Galaxy S4 Duos
  • Samsung Galaxy S4 Google Play Edition
  • Samsung Galaxy S4 LTE-A
  • Samsung Galaxy S4 Mini
  • Samsung Galaxy S4 Zoom
  • Samsung Galaxy S5
  • Samsung Galaxy S5 Active
  • Samsung Galaxy S5 Dual SIM
  • Samsung Galaxy S5 Google Play Edition
  • Samsung Galaxy S5 K Sport
  • Samsung Galaxy S5 LTE
  • Samsung Galaxy S5 Mini
  • Samsung Galaxy S5 Neo
  • Samsung Galaxy S6
  • Samsung Galaxy S6 Active
  • Samsung Galaxy S6 Edge
  • Samsung Galaxy S6 Edge+
  • Samsung Galaxy S7
  • Samsung Galaxy S7 Active
  • Samsung Galaxy S7 Edge
  • Samsung Galaxy Tab S 10.5
  • Samsung Galaxy Tab S 8.4
  • Samsung Galaxy Win Pro
  • Samsung Samsung Galaxy S4
  • Sony Xperia X
  • Sony Xperia X Compact
  • Sony Xperia X Performance
  • Sony Xperia Z1
  • Sony Xperia Z1 Compact
  • Sony Xperia Z3
  • Sony Xperia Z3 Compact
  • Sony Xperia Z3 Dual
  • Sony Xperia Z3+
  • Sony Xperia Z3+ Dual
  • Sony Xperia Z5
  • Sony Xperia Z5 Compact
  • Sony Xperia Z5 Premium
  • Sony Xperia Z5 Premium Dual
  • Sony Xperia Z5 dual
  • Xiaomi MI 2
  • Xiaomi MI NOTE Pro
  • iPhone 4S
  • iPhone 5
  • iPhone 5S
  • iPhone 6
  • iPhone 6+
  • iPhone 6S
  • iPhone 6S+
  • iPhone SE
  • iPhone 7
  • iPhone 7+

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