Support

How to get started with mySugr Coach?

 

With just a few steps you can start the first session with your Coach:

  • Open the mySugr app and go into the side menu.
  • There you can see a menu called “COACH”
  • Tap on it and you will be guided to the first infos about the Coach.
  • To start mySugr Coach tap on “START” at the top or on “GET STARTED” at the bottom.
  • On the first screen, you can set your goals you want to reach with your mySugr Coach. (you can select as many goals you want and /or create your own goals).
  • If you are happy with your selected goals confirm them with taping on “NEXT”.
  • The second screen is about your therapy. Fill out as much you want or know. No need that every therapy setting is filled out. 
  • Tap on “NEXT”.
  • On the third screen, you find general feedback about your current health status. Select items from the list or create your own if your health status is not listed. 
  • Tap on “NEXT“ again.
  • The fourth and last screen is about you. Some personal info.
  • Press “FINISH” and confirm that you agree to share the entered info with the mySugr Coaches.
  • Now you will be forwarded to the messages from your Coach where you get more info in a message about the subscription for mySugr Coach.
  • If you decide to buy a subscription for mySugr Coach you can start the process with a tap on “BUY NOW”
  • Now you can decide if you want to buy a monthly or yearly subscription.
  • The rest of the payment process will be via the App Store
  • After you successfully bought it via the App store you will get a notification in the Coach messages that you are ready for your first Coach session

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