Support

How do I change my address for the mySugr Bundle?

For this, it depends on if you have an Android or iOS device.

 

If you have an iOS device, take a peek in the Settings of the app. Next, find the section named "Membership“ and tap on it to open it. In there, you will see an overview of your current Bundle staus. By tapping on "Change shipping address“, you can edit your address there, then just tap Save when you are done.

 

Back_to_basic.png

 

Bundle_membership_overview_Step_3.png

 

However, if you have an Android device, it won't be possible at this time to change it in the app. Please email us to support@mysugr.com for a more information!

 

*Please note: canceling the subscription via the app is not possible at this time, but we are working on it! If you need to cancel the subscription, please write our support team. We'll ask to verify your cancellation wishes, and we'll then take care it. Just an extra step of security to be sure we handle your wishes properly! :)

.