FAQ 一 General

How can I delete my data and my account?

First, please be sure you are no longer an active PRO subscriber before you delete your account. Once you have canceled your subscription please follow these instructions.

 

iOS:
Open the mySugr app and tap on More > Profile & Settings > Other Settings > Scroll to the bottom and tap "Delete Account" and follow the on-screen instructions and prompts.

 

Android:
Open the mySugr app and tap on the three lines in the upper left-hand corner of the screen. Then, select Profile & Settings, tap the "Settings" tab on the top and scroll to the bottom of your screen and follow the on-screen instructions and prompts.

 

Or, you can send us a short message with your mySugr ID and your request to delete your account at support@mysugr.com

 

After confirming the cancellation request with you, we will delete your account and all your data irrevocable.

 

Bye Bye Monster!

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