FAQs Logbook

What if I've purchased mySugr Pro, but don't see (or can't use) any of my mySugr Pro features?

Quick and easy fix for this one! You'll need your mySugr ID (email & password), so get ready! :-)


In the side menu, find the "Profile" item, then "log out." Wait a couple of minutes, then log back in again. All of your mySugr Pro features should be unlocked – Hurrah!


If the mySugr Pro features are still playing hide & seek, please send us a message using the "Support & Feedback" menu item or at support@mysugr.com. Our support monsters will quickly take a look and get you all fixed up.

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