Data Import

How to Connect Accu-Chek Guide Me with the mySugr app

Here is a step by step tutorial how you can connect your new Accu-Chek Guide Me meter to your mySugr app!


* iOS: Is your iPhone’s Bluetooth on? If not, please turn it on.

* Android: Bluetooth should turn on automatically when you begin the pairing process. 

  • First, turn on Location Services for the mySugr app during the pairing process. You can turn it back off once you're done. Settings > Apps > mySugr > Location Services. Be sure it's turned on.

Make sure the Guide Me meter is turned off.

  • Android: Open the app and tap on the 3 lines in the upper left-hand corner to open the side menu.
  • iOS: Open the mySugr app and go to “Connections” in the tab bar menu located at the bottom of the screen
  • Tap Connections
  • Tap Accu-Chek Guide Me
  • Tap the green "Connect now" button
  • Long press both (<) and (>) buttons at the same time for 3-5 seconds until the Bluetooth symbol shows, and 2 interlocked circles are flashing.
  • Turn the meter over and find the PIN number at the bottom
  • On your phone, tap the green "Next: enter PIN code" button.
  • When the pop-up appears, enter the PIN code you've located on the back of your meter at the bottom and tap "Pair"
  • You should now have a "Successfully Connected" message on your screen, and if you've already taken any BG measurements, they'll be imported into the app automatically.
  • Tap Done to take you back to the Connections page.


Or watch a short video here.


**Please note: Up to 3 Guide Me meters can pair to an iOS device, but only 1 per Android device. 

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