Support

What phones are compatible to pair with the Accu-Chek Guide, Guide Me, or Instant?

We often are asked if someone's phone is compatible or not. While we do not have the ability to test every single device, we do try to thoroughly test the ones that have come our way through users' experience.

There are many phones that are not on this list, so if you have a phone that isn't listed, it could be that we haven't tested it just yet, or it is being tested. Please reach out to our support team if you have a device that is not listed for further information.

Here is a list of phones that have been tested, and have proven to be incompatible:

(minus) INCOMPATIBLE

The mentioned meters can NOT be used on the following customer devices:

  • HTC One
  • Huawei GR5 2017
  • Huawei Mate 9 lite
  • Huawei nova lite for Y!mobile
  • Huawei Honor 6X
  • Huawei Honor 8 Lite
  • Huawei P20 lite
  • Huawei P10 lite
  • Huawei P8 Lite
  • Huawei P8 Youth Version
  • Huawei P8 lite 2017
  • Huawei Play
  • Huawei Glory Play 6X
  • Huawei Nova Youth Version
  • Huawei nova lite
  • Mobistel Cynus F10
  • Motorola Droid Turbo
  • Motorola Moto E (4)
  • Motorola Moto E4
  • Motorola Moto G (5)
  • Motorola Moto G (5th Gen)
  • Motorola Moto Z (2) Play
  • Sony Xperia XA2
  • Sony Xperia XA2 Ultra
  • Wiko LENNY2
  • Xiaomi Redmi Note 6 Pro
  • ZTE AXON 7 mini
  • ZTE B2017G
  • ZTE Blade A510
  • ZTE Blade V0800
  • ZTE Blade V8
  • ZTE Blade A452
  • ZTE Blade A510
  • ZTE Blade L2
  • ZTE Blade V Ultra Z982
  • ZTE Blade V0800
  • ZTE Blade Zmax
  • ZTE dtac phone M1

 

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