FAQs Logbook

How do I set up data synchronization between devices in mySugr?

You need to say the secret passphrase (“mySugr is awesome”) and log in with the same email & password on each device. Make sure you select “Log In” on your other devices, not “Let’s Get Started” – that is used to register new accounts.

Ask the support team

We care deeply about you. That's why we have people with a personal connection to diabetes to take care of your questions, worries, and concerns. Bottom line? We understand.