FAQs Logbook
- ★ How to Turn On App Notifications
- ★ Meter won't sync since iOS 13 update
- ★ What phones are compatible to pair with the Accu-Chek Guide, Accu-Chek Guide Me, or Accu-Chek Instant?
- ★ Can I turn off the Monster?
- ★ How to Connect Accu-Chek Guide Me with the mySugr app
- ★ What is my "Weekly Report"?
- ★ The email verification code isn't working!
- ★ New Phone, No Data? No Problem!
- ★ How does the Estimated A1c work?
- ★ How to get started with the logbook app?
- ★ How do I turn off the automatic monthly or yearly Pro subscription payments?
- ★ Where can I get the Logbook app?
- Why do you require location services to be on when pairing?
- How do I change my diabetes type or year of diagnosis?
- Does mySugr Support Apple Watch?
- All about your mySugr Insights
- How to switch back from the new CGM Experience to the old logbook design?
- I redeemed a voucher, but I haven't gotten any testing supplies!
- What are the numbers in the circle around the monster?
- How many points can I earn when logging data into the app?
- How to Navigate the mySugr Setup Screens
- Understanding the PDF Report
- Accu-Chek: How do I get mySugr Pro?
- How do I change the language in the logbook?
- What if I've purchased mySugr Pro, but don't see (or can't use) any of my mySugr Pro features?
- How can I best insert fat-protein units (FPU) into the mySugr app?
- Customize Your Logbook!
- Can I connect my OneTouch meter to mySugr?
- How Do I Change Weight, BG, or A1c Unit?
- How can I make the most of the search function?