FAQs Logbook
- ★ The email verification code isn't working!
- ★ New Phone, No Data? No Problem!
- ★ How does the logbook app calculate my estimated hba1c?
- ★ How do I turn off the automatic monthly or yearly payments?
- What if I've purchased mySugr Pro, but don't see (or can't use) any of my mySugr Pro features?
- How can I best insert fat-protein units (FPU) into the mySugr app?
- Customize Your Logbook!
- Can I connect my OneTouch meter to mySugr?
- How Do I Change Weight, BG, or A1c Unit?
- How to get started with the logbook app?
- How can I make the most of the new search function?
- What is Apple Health and what are its benefits?
- Can I use a gift card to pay for mySugr stuff in the Google Play Store?
- How to set a reminder?
- What exactly is the Logbook App?
- What is mySugr Pro?
- How do I earn points?
- How can I log pills (including dosage)?
- What exactly is the weekly report?
- Is mySugr Logbook available worldwide? Why can’t I find it in my country?
- Where can I get the Logbook app?
- What does the Logbook cost?
- What happens when my Pro account expires?
- How do I change my password?
- I haven’t received my password reset message. What I can I do?
- How can I change my email-address, name (the monster name too) or my date of birth?
- There is a red exclamation mark next to my carbohydrate entry and I can’t submit! What’s happening?
- How do I redeem a voucher?
- Is the Logbook also available for iPads?
- Is the Logbook also available for Android?