FAQs Logbook
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How to Turn On App Notifications
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What phones are compatible to pair with the Accu-Chek Guide, Accu-Chek Guide Me, or Accu-Chek Instant?
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Can I turn off the Monster?
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The email verification code isn't working!
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New Phone, No Data? No Problem!
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How does the Estimated A1c work?
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How to get started with the logbook app?
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How do I turn off the automatic monthly or yearly Pro subscription payments?
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Where can I get the Logbook app?
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mySugr PRO price change for new subscription activations
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How do I set my AGP target range?
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Why do I still see the older target range instead of my AGP range on my other devices?
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Can I set different AGP ranges for different time periods?
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What do the AGP colors mean?
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Why do I have new colors in my app? What is AGP range (Ambulatory Glucose Profile)?
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Can I turn off or change the Monster sound when importing from my meter?
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How to set or change date of birth
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How to find the Challenges feature
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Can I use a VPN connection with mySugr?
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What is DMI (Diabetes Management Index)?
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How to make the MOST of (and GET the most points from) a logbook entry!
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Why do you require location services to be on when pairing?
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How do I change my diabetes type or year of diagnosis?
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Does mySugr Support Apple Watch?
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All about your mySugr Insights
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What are the numbers in the circle around the monster?
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How many points can I earn when logging data into the app?
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How to Navigate the mySugr Setup Screens
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Understanding the PDF Report
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Accu-Chek: How do I get mySugr Pro?