Why has the mySugr app price changed?
We’ve kept mySugr PRO prices steady for more than 10 years - even as we’ve added more features, improved performance and expanded integrations, in the face of rising cost pressures.
A price update for new subscription activations helps ensure we can continue to invest in innovations that simplify the daily lives of our users - leveraging the latest technologies, and expanding support for new connected devices and services.
When did prices change?
- June 19th 2025 - France
- July 25th 2025 - U.S.A.
- October 1st - All other markets
What are the new prices?
To see the latest prices in your country please check the mySugr iOS App Store/Google Play Store pages.
Will the price change affect current PRO subscribers?
Active subscriptions started before the price change date will have prices preserved and be unaffected by the price change as long as the subscription status remains active, as a loyalty benefit.
- To check the status of an iOS subscription, navigate to Settings > [Your Name] > Subscriptions. From there, you can view all your active subscriptions, including their status and renewal information.
- To check the status of an Android subscription, open the Google Play app and tap your profile picture in the upper right corner. Then, choose "Payments & subscriptions" and tap "Subscriptions" to view all your active and lapsed subscriptions.
Are non-paying users with a connected Accu-Chek meter affected by the price change?
No, non-paying PRO users with a connected Accu-Chek meter will not be affected as long as the meter remains connected and actively used. Read more about enabling and maintaining PRO for free with a connected meter here.
If you have any further questions or concerns, please don't hesitate to reach out to us via our support contact channels.