FAQs Logbook

Can I turn off the Monster?

Our mascot, the monster, is not something we can turn off, as it is the inspiration for the app itself (what can we say, we're kids at heart!). It's meant to help you smile and to be there as a companion to your day to day logging and management.


Why a monster?


Diabetes can sometimes feel mean. How many times have you done everything right, followed all of the rules and instructions just as you were taught – and things still went wacky? Doesn’t it make you want to smash your diabetes stuff into a million pieces! In moments like these, your diabetes monster feels like a foe!


When things are going fine, and your blood sugar cooperates, you feel great. Your diabetes monster in the mySugr app jumps around, laughs, and makes a bunch of funny noises. Life is good, and your diabetes monster feels more like a friend or a pet. Did you know you can tickle it and even give it a name?


Though we can't hide the monster, you can turn the sounds it makes off if you'd like!


To turn off Monster Sounds (iOS):

  • Tap "More" in the bottom right-hand corner of your screen
  • Tap on "Account & Settings"
  • Scroll down and find "My monster"
  • Toggle the small switch next to "Monster sounds" to 'Off' (switch will be white)


To turn off Monster Sounds (Android):

  • Find and tap on "More" located in your navigation bar on the bottom right of your screen
  • Tap on the small gear icon with "Account & Settings"
  • Open the "Settings" tab at the top of your screen
  • Toggle the small switch next to "Monster sounds" to 'Off' (switch will be white)

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