FAQs Logbook

What phones are compatible to pair with the Accu-Chek Guide, Accu-Chek Guide Me, or Accu-Chek Instant?

We often are asked if someone's phone is compatible or not. While we do not have the ability to test every single device, we do try to thoroughly test the ones that have come our way through users' experience.

 

Please reach out to our support team if you have a device that is not listed and have encountered issues with pairing. 

Ask the support team

We care deeply about you. That's why we have people with a personal connection to diabetes to take care of your questions, worries, and concerns. Bottom line? We understand.