Support

Can I turn off the Monster?

Our mascot, the monster, not something we can turn off, as he is the inspiration for the app itself (what can we say, we're kids at heart!). He's meant to help you smile and to be there as a companion to your day to day logging and management.

 

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Why a monster?

 

Diabetes can sometimes feel mean. How many times have you done everything right, followed all of the rules and instructions just as you were taught – and things still went wacky? Doesn’t it make you want to smash your diabetes stuff into a million pieces! In moments like these, your diabetes monster feels like a foe!

 

When things are going fine, and your blood sugar cooperates, you feel great. Your diabetes monster in the mySugr app jumps around, laughs, and makes a bunch of funny noises. Life is good, and your diabetes monster feels more like a friend or a pet. Did you know you can tickle it and even give it a name?

 

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Though we can't hide him, you can turn his sounds off if you'd like!

 

To turn off Monster Sounds (iOS):

  • Tap the three lines in the upper left-hand corner, opening your menu (or tap the "More" button in the far right corner if your app shows a navigation bar at the bottom)
  • Tap on the small gear icon with "Profile & Settings"
  • open "Other Settings"
  • Toggle the small switch next to "Monster sounds" to 'Off' (switch will be white)

 

To turn off Monster Sounds (Android):

  • Tap the three lines in the upper left-hand corner, opening your menu
  • Tap on the small gear icon with "Profile & Settings"
  • open "Settings"
  • Toggle the small switch next to "Monster sounds" to 'Off' (switch will be white)

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